Frequently Asked Questions
Expert answers to your culinary cutlery inquiries
How should I maintain my high-carbon steel knives?
High-carbon steel requires more care than stainless steel. Always hand wash and dry your knife immediately after use. To prevent rust, apply a thin layer of food-grade mineral oil before storing.
Do you offer professional sharpening services?
Yes, we provide professional whetstone sharpening for all types of kitchen knives. You can visit our retail location or use our mail-in sharpening service available on our website.
What is your return policy for kitchen shears and knives?
We offer a 30-day return policy for unused items in their original packaging. Due to safety and hygiene reasons, we cannot accept returns on knives that have been used or sharpened.
How long does shipping take within North America?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their tools sooner.
Are your knives dishwasher safe?
No, we strongly advise against putting any professional-grade knife in the dishwasher. The high heat and harsh detergents can damage the blade's edge and crack wooden handles.
Do you ship internationally?
Yes, SHARP Knife Shop ships worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.